Terms & Conditions

Last updated: June 2026

1. About These Terms

These Terms & Conditions explain how you may use the Let's Inspire Housing Solutions website and how enquiries, referrals, and information provided through the website are handled. By using this website, you agree to use it responsibly and in line with these terms.

2. Website Information

The information on this website is provided for general guidance only. It is not legal, financial, medical, or emergency advice. Housing situations can be complex, and you should contact appropriate professional, local authority, or emergency services where required.

3. Support Enquiries and Referrals

Submitting a form, email, or referral does not guarantee that a service can be provided. We will review the information supplied and may contact you to discuss next steps, request more details, or signpost to another organisation where appropriate.

4. Urgent Situations

This website is not an emergency service. If someone is in immediate danger, call 999. If you are at risk of homelessness, you should also contact your local council's homelessness service as soon as possible.

5. Accuracy of Information

You are responsible for ensuring that information you provide is accurate, complete, and appropriate. Providing incorrect or incomplete information may delay our response or affect the support options available.

6. Acceptable Use

You must not use this website to send abusive, unlawful, misleading, harmful, discriminatory, or malicious content. You must not attempt to interfere with the website, access restricted systems, or misuse contact forms.

7. Appointments, Communication, and Availability

Where appointments, calls, or meetings are arranged, we ask that you attend on time or tell us as soon as possible if you need to rearrange. Service availability may depend on capacity, funding, referral criteria, local arrangements, safety considerations, and the nature of support required.

8. Fees, Funding, and Third-Party Costs

If any fee, contribution, funded arrangement, or third-party cost applies to a service, this should be explained before it is agreed. We are not responsible for fees, charges, benefit decisions, rent, deposits, travel, or other costs charged by councils, landlords, agencies, or third-party services unless we have expressly agreed this in writing.

9. External Links

Our website may refer to external organisations or services. These links are provided for convenience and signposting. We are not responsible for the content, availability, accuracy, or policies of external websites.

10. Intellectual Property

Website content, text, layout, branding, and design belong to Let's Inspire Housing Solutions or are used with appropriate permission unless stated otherwise. You may view and share pages for personal or professional referral purposes, but you must not reproduce the website commercially without permission.

11. Limitation of Liability

We aim to keep website information clear and up to date, but we cannot guarantee that all information is complete, current, or suitable for every circumstance. To the fullest extent permitted by law, we are not liable for loss arising from reliance on general website information.

12. Privacy and Safeguarding

Use of this website is also subject to our Privacy Policy and Safeguarding Policy. These explain how information may be handled, stored, shared, and used where support or safeguarding concerns are involved.

13. Governing Law

These terms are governed by the laws of England and Wales unless a mandatory legal rule requires otherwise. Any dispute should first be raised with us so we can try to resolve it fairly and promptly.

14. Changes to These Terms

We may update these terms when our services, website, legal duties, or policies change. The latest version will be published on this page.

15. Contact

For questions about these terms, contact info@letsinspirehousingsolutions.com or call 07514 773791.